Get the latest coronavirus updates for travel managers and travelers Get updates

The world does revolve around you

Comtravo stands out because of its customer focus that applies a smart combination of service and technology to make your business travel booking as smooth and time-saving as possible. You, as our customer, are always our main focus and will always get personal and extensive travel advice from our travel experts. We have a local and very experienced team of experts that is available for you around the clock.

Request demo

Local and available 24/7 – our team

We have teams at different locations in the DACH region to support you in the best possible way. We believe in extensive expertise and local knowledge of the region.

Team Nord Team Mitte Team Süd

Team North

We have 50+ travel experts, including

Jana Steinmüller

Team Lead

Jana, a “coast native”, is a trained travel agent and has been working in that field for 20 years. She’s the team lead of our Hamburg team and puts a lot of emphasis on teamwork. For her, knowing the customer is just as important as knowing her team.

Regina Tecklenburg

Business Travel Agent

Regina started her career as a travel agent in Hamburg and is living in the Hanseatic city. Her years of experience and enjoying her job can be seen in extensive consultations.

Rainer Bentrup

Business Travel Agent

Rainer has been working in the business travel industry for over 20 years. A Hamburger by choice, he loves that his job connects him to the entire world.

Alejandra Lobarinas

Business Travel Agent

Alejandra has years of experience in the travel industry. She started in the tourism sector but has been working in business travel for 15 years now. She’s originally from Argentina but moved to Hamburg 25 years ago.

Team Central

We have 50+ travel experts, including

Martin Januszewski

Team Lead

Martin has been leading his Berlin team for almost 3 years now and is a tour guide for Berlin and Potsdam in his free time.

Jens Seeger

Business Travel Agent

Jens knows business travel extremely well, which is something customers quickly discover in his personal consulting.

Isabella Küchler

Business Travel Agent

Isabella has been in the travel industry for more than 20 years. She enjoys helping customers and likes bringing them home safe in case of problems or strikes.

Gloria Wobit

Business Travel Agent

Gloria is a travel enthusiast right from the cradle and has been working in the industry for over 20 years now. She loves being in contact with the customers and enjoys organizing trips.

Annekathrin Sölter

Quality and Process Manager

Annekathrin manages our quality department and takes care of everything behind the scenes. She checks the processes, offers internal training, and makes sure that everything works perfectly for our customers.

Eileen Perrey

Operations Manager

Eileen joined Comtravo in 2016 as a travel agent. Now she’s the manager of the operations team and makes sure that the day-to-day business runs smoothly.

Sebastian Lindenhayn

Team Lead

Sebastian is a trained travel agent and has been with Comtravo for over 4 years now. The Berlin native manages one of the teams in the Berlin offices.

Hans-Christian Scharff

Team Lead

Hans joined the Comtravo team early on. With years of experience in customer service, he started as one of our travel agents, and he’s now managing his own team.

Team South

We have 50+ travel experts, including

Mark Hrabcik

Team Lead

Mark manages Team South and has been in the business travel industry for 20 years now. Most of that time was spent in Neu-Ulm, but he also worked in Dubai.

Ingrid Kaiser

Business Travel Agent

Ingrid has been working in the world of business travel for many years and really knows the business. Personal contact with customers is especially important to her.

Peter Ihle

Business Travel Agent

Peter from Team South is very enthusiastic and makes smooth business trips happen.

Sabrina Kölbl

Business Travel Agent

Sabrina is a trained travel agent and has put her into the job for many years. She loves the varied job and collaboration with the customers.

OUR FOCUS

What we stand for

Expertise

Our teams have years of experience. There are frequent changes and updates in the travel sector, e.g., entry requirements. Our experts are always up to date and understand current developments.

Quality

We’ve set up a quality department that reviews bookings and processes to ensure that we can give you the best service and also optimize our processes even further.

Local presence

Comtravo has teams in different cities in the DACH region, i.e., you will always talk to one of our local travel experts and can count on comprehensive advice.

Global partners

We have partners around the world so that we can book all your business trips efficiently and at a great price. We leverage airlines and hotel partners for this.

OUR SERVICE

What you get

Personal 24/7 customer service

The Comtravo team is available for you around the clock. Booking requests, travel information, admin issues – whatever you need, you can always reach us by phone or email.

Emergency hotline

If something comes up en route, we’ve got you covered: Strikes at the airport? Change of plans? Delays? You can always talk to someone on the emergency hotline – free of charge.

Traveler safety on the road

To ensure the safety of your travelers, we’ve implemented a traveler map in MyComtravo to show you who is where and when. You can also always contact our travel experts if you have questions about the current travel situation.

Special bookings for groups

Group bookings for 10+ travelers are best handled by our group booking department. They’re specialized in organizing and booking hotels, flights, train tickets, and meeting rooms.

Your feedback matters

To give you a product that is in line with your needs and requests, you can always leave your feedback after a booking or in MyComtravo.

CUSTOMER VOICES

What our customers like

  • Comtravo is a great tool for me as a travel manager to keep an overview of all the business trips our employees take and to check if they are adhering to our travel policy.
  • “Simple booking. I haven’t had any bad experience with Comtravo so far. I’m always happy and pleased that bookings run so smoothly.”
  • Friendly and helpful staff. Very committed to the customers.”
  • You’re fast, you lighten my workload, you’re always super friendly.”
  • I wouldn’t manage at all without you.”
  • Fast and hassle-free booking. Handling on-site and problem solving excellent.
  • “Great service, amazing Comtravo staff, flexibility and difficult requirements are mastered with great skill.
  • The support is fast and friendly. All costs are compiled in a monthly invoice; that saves a lot of time.
  • The service is fast and very professional. The entire team is very friendly and handles our requests to our full satisfaction. A great travel platform!
  • Fast and friendly service. Constant improvement of the service and products. Very good contact with the point of contact.
FACTS & NUMBERS

Our service

more than 90%

… of our customers would recommend us, esp. because of our reliability and our personal service.

under 1 min.

90% of our calls are answered at all our locations in the first minute.

95%

… of our customers say that they are happy with our friendly service and the self-booking tool.

THE FULL SERVICE PACKAGE

We've got you covered

Contact Comtravo

No matter if it’s by email or phone, you can always get a hold of Comtravo – 24/7. For emergencies, we have a separate hotline so that you will be sure to always talk to someone.

Personal point of contact

Your company has a personal point of contact at Comtravo who will support you with the tool’s administration and all other questions.

Corona updates

Especially in current times, information about travel destinations is vital. We’ve created a dashboard that gives your the latest numbers related to traveling during the coronavirus pandemic.

FAQ

If you have questions about the self-booking tool, profile settings, or similar, you can read up on them in our FAQ section.