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The world does revolve around you

Comtravo stands out because of its customer focus that applies a smart combination of service and technology to make your business travel booking as smooth and time-saving as possible. You, as our customer, are always our main focus and will always get personal and extensive travel advice from our travel experts. We have a local and very experienced team of experts that is available for you around the clock.

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Local and available 24/7 – our team

We have teams at different locations in the DACH region to support you in the best possible way. We believe in extensive expertise and local knowledge of the region.

Team Nord Team Mitte Team Süd

Team North

We have 100+ travel experts, including

Jana Steinmüller

Team Lead, Hamburg

Jana, a “coast native”, is a trained travel agent and has been working in that field for 20 years. She’s the team lead of our Hamburg team and puts a lot of emphasis on teamwork. For her, knowing the customer is just as important as knowing her team.

Regina Tecklenburg

Business Travel Agent, Hamburg

Regina started her career as a travel agent in Hamburg and is living in the Hanseatic city. Her years of experience and enjoying her job can be seen in extensive consultations.

Rainer Bentrup

Business Travel Agent, Hamburg

Rainer has been working in the business travel industry for over 20 years. A Hamburger by choice, he loves that his job connects him to the entire world.

Alejandra Lobarinas

Business Travel Agent, Hamburg

Alejandra has years of experience in the travel industry. She started in the tourism sector but has been working in business travel for 15 years now. She’s originally from Argentina but moved to Hamburg 25 years ago.

Team Central

We have 100+ travel experts, including

Martin Januszewski

Team Lead, Berlin

Martin has been leading his Berlin team for almost 3 years now and is a tour guide for Berlin and Potsdam in his free time.

Eleni Tzellou

Business Travel Agent, Berlin

Eleni has been working in the travel industry for 20+ years now. She turned her passion for traveling into her profession. What she loves about her job is that she is in contact with many international and national customers and the fact that the travel industry is always evolving.

Isabella Küchler

Business Travel Agent, Berlin

Isabella has been in the travel industry for more than 20 years. She enjoys helping customers and likes bringing them home safe in case of problems or strikes.

Gloria Wobit

Business Travel Agent, Berlin

Gloria is a travel enthusiast right from the cradle and has been working in the industry for over 20 years now. She loves being in contact with the customers and enjoys organizing trips.

Annekathrin Sölter

Quality and Process Manager, Berlin

Annekathrin manages our quality department and takes care of everything behind the scenes. She checks the processes, offers internal training, and makes sure that everything works perfectly for our customers.

Eileen Perrey

Operations Manager, Berlin

Eileen joined Comtravo in 2016 as a travel agent. Now she’s the manager of the operations team and makes sure that the day-to-day business runs smoothly.

Sebastian Lindenhayn

Team Lead, Berlin

Sebastian is a trained travel agent and has been with Comtravo for over 4 years now. The Berlin native manages one of the teams in the Berlin offices.

Hans-Christian Scharff

Team Lead, Berlin

Hans joined the Comtravo team early on. With years of experience in customer service, he started as one of our travel agents, and he’s now managing his own team.

Brigite Almeida

Team Lead, Griesheim

Brigite has 25 years of experience in the business travel industry and loves the varied tasks of her job, esp. customer service. She has a strong connection to her Portuguese roots but has been living in Hesse her entire life.

Bettina Beike

Regional Manager, Griesheim

Bettina has worked exclusively in business travel since finishing her vocational training and now has over 20 years of experience in this field. She loves the variety in her job and the fact that it connects her with the whole world.

Team South

We have 100+ travel experts, including

Maximilian Keil

Regional Manager, Meckenbeuren

Max is a trained travel agent and has been working in the industry for almost 15 years now. A high level of service and personal contact with his customers are very important to him.

Peter Burghardt

Team Lead, Reutlingen

Peter joined the world of business travel after working for an airline and a stop in tourism, and he has been working in the travel industry for more than 30 years now. He especially likes the personal contact with customers.

Axel Schweizer

Regional Manager, Schramberg

Axel has been working in the travel industry for over 30 years now, with 20 of them in business travel. It’s important to him to help customers by giving them well-organized trips so that they can concentrate on their core business.

Frederik Müller-Kilb

Team Lead, Freiburg

Frederik has been living in Freiburg for 40 years and has been working in the business travel industry for 30 years. What he finds most exciting about his job is that it is rich in variety, brings new challenges, and that there is such a good collaboration in the team.

Mark Hrabcik

Teamleitung, Neu-Ulm

Mark manages Team Neu-Ulm and has been in the business travel industry for 20 years now. Most of that time was spent in Neu-Ulm, but he also worked in Dubai.

Ingrid Kaiser

Business Travel Agent, Neu-Ulm

Ingrid has been working in the world of business travel for many years and really knows the business. Personal contact with customers is especially important to her.

Peter Ihle

Business Travel Agent, Neu-Ulm

Peter from Team South is very enthusiastic and makes smooth business trips happen.

Sabrina Kölbl

Business Travel Agent, Neu-Ulm

Sabrina is a trained travel agent and has put her into the job for many years. She loves the varied job and collaboration with the customers.

OUR FOCUS

What we stand for

Expertise

Our teams have years of experience. There are frequent changes and updates in the travel sector, e.g., entry requirements. Our experts are always up to date and understand current developments.

Quality

We’ve set up a quality department that reviews bookings and processes to ensure that we can give you the best service and also optimize our processes even further.

Local presence

Comtravo has teams in different cities in the DACH region, i.e., you will always talk to one of our local travel experts and can count on comprehensive advice.

Global partners

We have partners around the world so that we can book all your business trips efficiently and at a great price. We leverage airlines and hotel partners for this.

OUR SERVICE

What you get

Personal 24/7 customer service

The Comtravo team is available for you around the clock. Booking requests, travel information, admin issues – whatever you need, you can always reach us by phone or email.

Emergency hotline

If something comes up en route, we’ve got you covered: Strikes at the airport? Change of plans? Delays? You can always talk to someone on the emergency hotline – free of charge.

Traveler safety on the road

To ensure the safety of your travelers, we’ve implemented a traveler map in MyComtravo to show you who is where and when. You can also always contact our travel experts if you have questions about the current travel situation.

Special bookings for groups

Group bookings for 10+ travelers are best handled by our group booking department. They’re specialized in organizing and booking hotels, flights, train tickets, and meeting rooms.

Your feedback matters

To give you a product that is in line with your needs and requests, you can always leave your feedback after a booking or in MyComtravo.

CUSTOMER VOICES

What our customers like

  • Comtravo is a great tool for me as a travel manager to keep an overview of all the business trips our employees take and to check if they are adhering to our travel policy.
  • “Simple booking. I haven’t had any bad experience with Comtravo so far. I’m always happy and pleased that bookings run so smoothly.”
  • Friendly and helpful staff. Very committed to the customers.”
  • You’re fast, you lighten my workload, you’re always super friendly.”
  • I wouldn’t manage at all without you.”
  • Fast and hassle-free booking. Handling on-site and problem solving excellent.
  • “Great service, amazing Comtravo staff, flexibility and difficult requirements are mastered with great skill.
  • The support is fast and friendly. All costs are compiled in a monthly invoice; that saves a lot of time.
  • The service is fast and very professional. The entire team is very friendly and handles our requests to our full satisfaction. A great travel platform!
  • Fast and friendly service. Constant improvement of the service and products. Very good contact with the point of contact.
FACTS & NUMBERS

Our service

more than 90%

… of our customers would recommend us, esp. because of our reliability and our personal service.

under 1 min.

90% of our calls are answered at all our locations in the first minute.

95%

… of our customers say that they are happy with our friendly service and the self-booking tool.

THE FULL SERVICE PACKAGE

We've got you covered

Contact Comtravo

No matter if it’s by email or phone, you can always get a hold of Comtravo – 24/7. For emergencies, we have a separate hotline so that you will be sure to always talk to someone.

Personal point of contact

Your company has a personal point of contact at Comtravo who will support you with the tool’s administration and all other questions.

Corona updates

Especially in current times, information about travel destinations is vital. We’ve created a dashboard that gives your the latest numbers related to traveling during the coronavirus pandemic.

FAQ

If you have questions about the self-booking tool, profile settings, or similar, you can read up on them in our FAQ section.